Synapse Group
Who we are
An engineering group that leaves the technology running.
We start from a problem in the operation. We integrate the technology that exists and develop the technology that is missing. Showing that something can be done is not the result: the result is leaving it running.
The group
Engineering with an in-house team, not a consulting layer.
We are the applied engineering and technology arm of a Chilean technology ecosystem that builds for traditional industries. That means a technical team, infrastructure and investment capacity behind every project, instead of a layer of recommendations you then have to put out to tender.
We work across industrial fronts that, seen from the process, demand the same chain: measure in the field, move the data, process it and return it as a decision. What changes between one industry and another is the standard, the environment and the operating cycle — not the nature of the work.
If we propose something, we can also implement it. If we can't, we tell you in the first meeting.
Capabilities
What we solve it with.
Six capabilities combined according to what the problem calls for. None is sold on its own: the ones that go in are the ones needed to leave the solution running.
- 01
Instrumentation and telemetry
Sensors, continuous measurement and transmission from the field. We integrate scattered instrumentation into a single operational view.
- 02
Process automation and control
Control of physical processes: pumping, dosing, conveyors and actuators. We design the logic and leave it running in the field.
- 03
Robotics and custom machinery
Machinery designed and built for processes the standard market does not solve, with precision robotics integrated.
- 04
AI and image processing
Models on top of operational data: early detection, counting and tracking, and natural-language reasoning over databases and platforms.
- 05
Monitoring and alerting software
Operations dashboards, threshold alerts and incident response flows. Where the data becomes a decision.
- 06
Power and connectivity in the field
Solar panels, storage and remote links for sites and facilities with no grid power and no coverage.
How it connects
From the sensor in the field to the operating decision.
The same chain, with different contents, is what gets installed on an irrigation tank, on a packing line or across a fleet. When a link is missing —power, link, integration— we build that too.
- 01
Field
- Sensors and instrumentation
- PLC and actuators
- Off-grid power
Ultrasonic level instrumentation · Siemens PLC · panels and storage
- 02
Link
- Distributed 4G connectivity
- Remote link in areas with no coverage
Network deployed across distributed operations and hard-to-reach sites
- 03
Platform
- Unified operational data
- Integration with existing systems
SCADA dashboard · multi-tenant platforms · integration with databases and ERP
- 04
Decision
- Operations dashboard
- Threshold alerts
- Adaptive control
The alert comes back to the field as an action: it is a closed loop, not a report
The loop closes: the decision returns to the field as a control action.
In the field
Where the work ends.
Instrumentation on site, process lines, power in remote operations and control rooms: the fronts where each project lands. The detail of each piece of work, with its technology and its year, is in the projects section.
Automation · Monitoring · Control · 2026
Logistics · Automation · Weighing · 2023
Energy · Connectivity · Sustainability · 2022
Software · Automation · 2024
Manufacturing · Robotics · 2025
How we engage
Three phases, with the scope closed before each one.
Nobody commits the whole operation up front. The work advances in phases, and each one has to justify the next with evidence.
Phase 01
Diagnostic
4–8 weeks
Site visits, interviews with the technical team and a review of the data that already exists. This is where we decide what gets integrated from what is already there and what has to be developed. Deliverable: a map of the problem with concrete metrics and a pilot proposal.
Phase 02
Pilot
3–6 months
Implementation within a bounded perimeter —one heap, one line, one fleet—. This is where whatever must be developed gets built and tested, with continuous measurement against the previous phase's indicators, until it is validated technically and economically before committing the full operation.
Phase 03
Scale-up
based on results
A joint decision from the pilot's evidence. Roll-out to the rest of the operation and a sustained service model.
In every phase, the scope, the timeline and the success criteria are defined before starting. We do not move to the next one without formal agreement between the parties.
Ecosystem
Synapse Group is part of a Chilean technology ecosystem that also develops vertical products under its own brands. Among them, AgroSynapse, an AI-powered operational intelligence platform for the agricultural industry, live with clients in Chile.
The holding's backing gives us access to technical talent, infrastructure and investment capacity that are typically out of reach for independent consultancies.
Contact
Let's talk.
If you have an operational challenge, an innovation project in mind or a question about applying technology to your industry, get in touch.
proyectos@synapsegroup.techWe reply within 48 business hours.
Not ready to talk yet? Take the capabilities brochure: the six fronts we work across, what we build with, and how a project is contracted.